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Level 3

EXPERT BY

EXPERIENCE

COURSE

ENROL NOW
10 HOURS ONLINE

BECOME A CERTIFIED WELLNESS COACH & TURN YOUR STORY INTO A VALUABLE ASSET

OVERVIEW

Turn your lived experience into a valuable asset. By enrolling in StoriBoard’s 10 hour Level 3 Expert by Experience Course, you’ll train to deliver inspiring and uplifting 1:1 Wellness Coaching sessions rooted in Lived Experience Peer Support.

No previous qualifications are required.

  • Develop the essential knowledge and skills to deliver paid 1:1 Wellness Coaching sessions rooted in Lived Experience Peer Support
  • Get access to a real-world client base
  • Complete comprehensive training in Lived Experience Peer Support, recovery-focused strategies, safeguarding, suicide-prevention, and emotional wellness
  • Grow your communication, interpersonal and problem-solving skills
  • Receive guidance from a dedicated course leader, who will be available around-the-clock by email to answer questions and provide practical advice + provide 30 minutes of 1:1 video support

ABOUT THE COURSE

What is a Wellness Coach?

Wellness Coaches are trained to support people to increase their ability to self-manage their motivation levels and their commitment to change their lifestyle. At StoriBoard, we also train our learners in Lived Experience Peer Support, empowering them to draw from their own lived experiences to inspire and uplift their clients. 

A firm understanding of Lived Experience Peer Support helps our Wellness Coaches to provide a different viewpoint from other professionals, which can lead to a more holistic, empathetic and effective care and service. 

Course Structure

Our Level 3 course has a comprehensive curriculum that equips you with the essential knowledge and skills to be an effective Wellness Coach. The course consists of 5 online modules, which you can study at your own pace. The course takes approximately 10 hours to complete, including assessment.

Certification

Our qualification has received a Level 3 accreditation from NCFE, a leading UK-based educational awarding organisation. The Level 3 accreditation reflects the rigorous quality of the course.

Upon successful completion of the course, you will receive a certificate from NCFE, reflecting your newfound understanding of effective peer support, and qualifying you as a Wellness Coach with training in Lived Experience Peer Support.

Click to view our Course Prospectus

 

MODULES

Unit 1: Introductory Unit

1. Defining & Understanding Peer Support

2. Characteristics of a Peer Support Relationship

3. Skills of a Wellness Coach/Expert by Experience

4. Introduction to Link Working

5. De-escalating Difficult Situations in a Peer Support Relationship

Unit 2: Empowering Boundaries and Safeguarding

1. Setting Boundaries for a Peer Support Relationship

2. Maintaining a Professional Peer Support Relationship

3. Principles of Suicide and Self-Harm Prevention Training

4. Safeguarding and Peer Support

5. How to End a Peer Support Relationship

Unit 3: Core Skills for 1:1 Support

1. Adopting a Recovery-Focused Approach

2. Unconditional Positive Regard within a Peer Support Relationship

3. The Difference between Personal and Clinical Recovery

4. Goal-Setting with your Client

5. Sharing Your Own Lived Experience Story

6. Developing and Teaching Effective Coping Strategies and Self Care

7. Recognising Burnout

8. How to Run 1:1 Support Sessions

Unit 4: Inclusive Community Building

1. Unconscious Bias

2. Diversity and the Law

3. Building a Community and Client Base on StoriBoard

4. Considering Your Own Background

Unit 5: Consistent Engagement

1. Working in Groups with a Diverse Variety of People

2. Live Meetings on the StoriBoard App

3. Troubleshooting in Live Meetings on the StoriBoard App

4. Creating your Wellness Coach Profile on the StoriBoard App

BOOK A DISCOVERY CALL

FAQs

What is Lived Experience Peer Support?

Wellness Coaches who practice Lived Experience Peer Support draw from their own lived experiences to empower and uplift others. This provides a different viewpoint from that of other professionals, which can lead to a more holistic, empathetic and effective care and service.

Our Level 3 course equips you with the essential knowledge and skills to use Lived Experience Peer Support to inform your practice as a Wellness Coach.

What experience do I need to take the course?

No previous qualifications are required to take this course. You must have lived experience in any topic that you plan to support clients through using Lived Experience Peer Support.

Will I receive a qualification when I complete the course?

Our Level 3 Expert by Experience Course is accredited and you will receive a certificate from NCFE upon successful completion of the course once you have passed the required assessments. 

Is there an age limit to take the Wellness Coach course?

You must be 18+ to take this course. We do not have an upper age limit!

Do I need any additional books or equipment to do the course?

There is no requirement to purchase any additional materials.

 

Once you have completed the course, you will receive a bespoke Expert by Experience handbook and an Expert by Experience toolkit, which contains 50+ pages of worksheets for you to use in any future 1:1 Wellness Coaching sessions, including on the StoriBoard app. These materials are included in the course cost.

How do I enrol in the Wellness Coach course?

If you would like to enrol in the Self-Paced Online Course, click here. You will be taken to a checkout page where you should follow the on-screen instructions. Following payment, you’ll receive an email from our Academy Team informing you of next steps. 

Will I have to sit an examination?

Our Level 3 Expert by Experience Course is accredited by NCFE, so you need to show that you have acquired the knowledge to pass the course. This means that you are required to submit answers to an assessment in order to receive your Level 3 certificate. 

 

You will receive the assessment questions throughout the course. Our dedicated Course Instructors are available to support you so that you can confidently answer the questions. Please email academy@storiboard.co.uk if you require guidance on any course-related matters.

 

We also have multiple choice questions within our course. These do not form part of the formal assessment, but they are designed to test your knowledge as you go through the course.

How long will it take for my assessment to be marked by my Course Instructor?

Your work will be marked and feedback returned to you within 10 working days after submission. This is because our Course Instructors provide detailed, considered feedback to our learners that may take a while to formulate. 

What happens if I fail my assessment?

You will be supported by your Course Instructor with detailed feedback. You will then be able to amend your assessment and resubmit based on this feedback. 

I’ve passed the Wellness Coach course. When will I receive my certificate?

Congratulations! You will receive your digital certificate from NCFE approximately 2 weeks after confirmation that you have passed your assessment. If you would like a physical copy of your certificate, please email academy@storiboard.co.uk with your Student ID and shipping address.

Where can I read the StoriBoard Academy Policy?
If I purchase the Level 3 Expert by Experience Course, can I provide 1:1 Sessions as a Wellness Coach on the StoriBoard Platform?

Purchasing the Level 3 Expert by Experience course means that you are eligible to provide 1:1 Wellness Coaching sessions on the StoriBoard app. You must also complete a verification interview and DBS check before you can offer sessions on our platform. The safety of our 20,000+ users is our priority! 

What are the requirements to provide 1:1 sessions as a Wellness Coach on the StoriBoard Platform?

We have developed the following qualification criteria to ensure that the StoriBoard Platform remains safe for all users.  To provide 1:1 sessions as a Wellness Coach, you must successfully complete each of the following steps (known as our qualification criteria):

 

Step 1: You must have passed our Level 3 Expert by Experience Course.  

 

Step 2: Once you have passed the course, you will receive a certificate from NCFE, our accrediting body. 

 

Step 3: You must supply us with a DBS certificate that has been issued within the last 3 months.  You can apply for your DBS certificate online, click here. We require our Wellness Coaches on the StoriBoard app to update their DBS checks every three years and we strongly advise that when applying for the DBS certificate, you sign up for the DBS update service. If you do not have a DBS certificate that has been issued within the last 3 months, you are required to apply for and pay for a new DBS certificate for this role.  StoriBoard will not cover the cost of obtaining a DBS certificate. 

 

Step 4: You must pass our verification interview to confirm your lived experience and suitability for delivering 1:1 Wellness Coaching Sessions on the StoriBoard Platform. We will get in touch with you once you have passed the course to book your verification interview.  

 

Not everyone that has completed the above steps will pass the verification interview.  At StoriBoard, the safety of our users is key and we reserve the right to refuse an applicant’s request to provide 1:1 Sessions on the StoriBoard app for any reason if we think you may not be suitable for the role.

 

We encourage you to familiarise yourself with our Community Guidelines and the Life Cycle of Lived Experience (contained within the Community Guidelines), which we use to consider if someone is suitable for the role.

 

Step 5: Once you have passed steps 1-4 above, you can complete your Wellness Coach profile on the StoriBoard App and start delivering 1:1 sessions. Thank you for making such an inspiring difference to the lives of others!

What is my employment status as a StoriBoard Wellness Coach?

As a Wellness Coach, your employment status is self-employed (sole trader).  You run your own business through the StoriBoard Platform.  This means you are responsible for managing your tax implications.  Being self-employed means you are not paid through PAYE (Pay As You Earn) and do not have the rights and responsibilities of an employee.

 

Click here to learn more about being self-employed (sole trader) in the UK.

Expert by Experience Course

Empower, inspire & help transform lives

Outstanding Reviews for the Level 3 Expert by Experience Course

Lewis Goodall
Wellness Coach in Hodgkin's Lymphoma

“Listening skills are taken for granted in the workplace – this course teaches you the value of communication and listening with genuine empathy. It will definitely help me support people.”

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Keeley Hellyer
Wellness Coach in Heart Disease

“Great course, highly recommended! It provided actionable advice and gave me the tools to support others professionally. I even put the training into practice with friends & family!”

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Michelle Leigh
Wellness Coach in Grief & Suicide Bereavement

“The Level 3 Course is incredibly rewarding – I’ve learnt so much! I feel empowered to turn my own lived experience into a valuable asset, transforming lives in the process.”

⭐⭐⭐⭐⭐

Reuben Sam
Wellness Coach in Vitiligo & Mental Health

“I can now confidently utilise my lived experience to help empower others. I’m able to apply many of the skills I learnt across my life in general. This course is such a fantastic opportunity.”

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