Club Privacy Policy

Introduction

At PH100 Ltd, trading as StoriBoard, we are committed to protecting and respecting your privacy. This privacy policy explains how we use your personal information when you use our website, Product, and services. It also outlines your rights and how to contact us if you have any questions.

What Information Do We Collect?

We collect personal information when you:

Sign up to the StoriBoard Club
Subscribe to our membership or pay for a StoriBoard Club product or service.
Provide feedback or contact us voluntarily.

This information may include your Identity Data, Contact Data, Financial Data, and other details necessary to provide our services. Please see the section Description of Categories of Personal Data below for more details.

How Do We Use Your Information?

We use your information to:

Manage your account and membership.
Communicate updates about our services, including transactional updates for The Club.
Send you marketing emails about our products and services (if you have consented).

We process your data based on contractual necessity (e.g., providing the services you signed up for), compliance with legal obligations, legitimate interests, and consent (e.g., for marketing purposes).

Disclosures of Your Personal Data

When you consent to providing us with your personal data, we will also ask for your consent to share your personal data with the third parties listed below for the purposes set out in the table:

Third Parties:

Internal Third Parties: Companies providing IT, Marketing and administrative

services.

External Third Parties:

Service providers for IT, system administration, and payment processing. Professional advisers (solicitors, auditors, insurers, etc.).
Regulators and other authorities requiring reporting of processing activities.

Mergers and Acquisitions: In the event of a sale, transfer, or merger, personal data may be transferred to the new owners.

Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

Inactive Accounts: Accounts inactive for six years will be treated as expired, and personal data may be deleted.

Anonymised Data: In some cases, anonymised data may be retained indefinitely for research or statistical purposes.

You may request data deletion at any time, subject to our legal obligations. See Your Legal Rights below for details.

Your Legal Rights

You have the right to:

Request Access: Obtain a copy of the personal data we hold about you.
Request Correction: Update incomplete or inaccurate data.
Request Erasure: Ask us to delete data where there's no legal reason to retain it.
Object to Processing: Challenge processing based on legitimate interests or for direct marketing.
Request Restriction: Temporarily suspend data processing under specific conditions.
Request Transfer: Receive your data in a machine-readable format or transfer it to a third party
Withdraw Consent: Withdraw consent where applicable (e.g., marketing).

To exercise these rights, contact us at theclub@storiboard.co.uk. Note that some

rights, such as erasure, may be subject to legal exceptions.

Data Security

We use industry-standard security measures to protect your data, including encryption (e.g., SSL, secure servers, and access controls.

In case of a data breach, we will notify affected individuals and regulators as required by law.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyse Product and website performance. For details, see our Cookies Policy.

Glossary

Consent: Freely given, specific, and informed agreement to process data. Legitimate Interests: Business interests balanced against individual rights. Performance of Contract: Processing necessary to fulfil a contract.

Legal Obligation: Compliance with laws.

Description of Categories of Personal Data

Identity Data: Name, username, title, date of birth, etc.

Contact Data: Email, phone, billing address, etc.

Financial Data: Bank account and payment card details.

Transaction Data: Details of payments and purchases.

Device Data: Device identifiers, browser type, etc.

Content Data: Information stored on your device, such as photos or login credentials.

Profile Data: Product usage history, preferences, survey responses.

Usage Data: Product and site usage metrics.
Marketing Data: Preferences for marketing communications.

Location Data: GPS-based location data.

Changes to Our Privacy Policy

We regularly review and update this privacy policy. Updates will be posted on this webpage and, where appropriate, notified via email.

Contact Us

If you have any questions, please contact us at: Email: theclub@storiboard.co.uk